top of page

Privacy Policy

Sacred Trust and Confidential Care

Effective Date: July 2025

​

At Oasis Journey LLC, we honor the sacred responsibility of holding space for your healing. Whether you come to us for Reiki, Reflexology, Crystal Healing, or spiritual support, your privacy, autonomy, and personal information are treated with the utmost respect.

​

This Privacy Policy explains how we collect, use, and protect your information in alignment with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), where relevant, and the laws of the State of South Carolina.

​

1. Information We Collect
​

As part of our commitment to intuitive and ethical care, we may collect:

Personal and Contact Information

  • Full name

  • Email address

  • Phone number

  • Mailing address (when needed)

  • Emergency contact (if required for in-person sessions)

Health-Related Information (Protected Health Information - PHI)

  • Information you choose to share regarding your physical, emotional, or spiritual wellness

  • Health history or conditions relevant to your healing session

  • Session notes (with your consent) to support continuity of care

Payment and Booking Data

  • Appointment history

  • Payment method (processed via secure third-party platforms such as Square or PayPal — we do not store your card numbers)

Website and Usage Information

  • IP address

  • Browser and device type

  • Pages visited (to help us improve user experience)

​

2. How We Use Your Information
​

We hold your information as part of our healing covenant. It is used only to:

​

  • Schedule and facilitate healing sessions

  • Provide personalized care and support

  • Maintain accurate records of our work together (with your permission)

  • Respond to inquiries and manage client communications

  • Send you newsletters, updates, or spiritual reflections (only if you opt-in)

​

3. Our Commitment Under HIPAA
​

If you share any Protected Health Information (PHI) with us, we are committed to safeguarding that information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). This means:

​

  • Your health-related information is confidential and only accessed for the purpose of providing care or as legally required.

  • You may request to see, amend, or receive a copy of your session notes or personal records.

  • We will never share your health information without your written consent unless required by law (e.g., a court order or emergency situation).

While holistic healing practices are not licensed healthcare under South Carolina law, we adopt HIPAA-aligned practices out of spiritual integrity and ethical care.

​

4. Sharing of Information
​

Your personal and spiritual information is never sold, rented, or disclosed outside of these conditions:

  • With your explicit consent

  • As required by law or legal process

  • To trusted third-party services (e.g., payment processors or booking software) strictly for business operations

  • In cases of risk of harm to self or others, as required by South Carolina state law

​

5. How We Protect Your Information
​

We take all reasonable measures — both digital and physical — to protect your information:

  • Secure, password-protected systems

  • Encrypted communication where possible

  • Limited access to information only by authorized personnel (if any)

Please note: While we strive for sacred and technological security, no system is immune from risk.

​

6. Your Rights
​

You have the right to:

  • Request access to your personal or session information

  • Ask for corrections or amendments to your information

  • Request deletion of your data (where legally permissible)

  • Withdraw consent for receiving emails or newsletters at any time

To make a request, contact us at info@oasisjourneyllc.com.

​

7. Cookies and Website Use
​

Our website may use cookies or similar technologies to provide a smooth and supportive experience. You can disable cookies through your browser settings.

​

8. Children’s Privacy
​

We do not knowingly collect or store personal information for individuals under 18 without written consent from a parent or legal guardian.

​

9. Sacred Responsibility and Legal Compliance
​

While our work is rooted in ancient healing arts and spiritual traditions, we fully comply with applicable privacy and consumer protection laws in South Carolina and the United States.

​

We are not licensed medical providers, and our services are not a substitute for medical or psychological diagnosis or treatment. We honor your wisdom in choosing your healing path.

​

10. Updates to This Policy
​

As we grow and evolve, so may this policy. Any updates will be posted on this page with the revised effective date. Your continued relationship with us means you accept the updated terms.

​

11. Contact
​

If you have questions, concerns, or would like to update or access your information, please contact:

Oasis Journey LLC
Natalia Dekine
Email: info@oasisjourneyllc.com
Phone: 864-790-1255
 

May this space remain one of trust, clarity, and healing.

bottom of page